We admit it. We love social media! From Facebook, Twitter, Instagram, Pinterest (yes, we confess, even those food pics that make us hungry) e-mails, Skype, Face Time and so many new modes that are being created, we say “bring it on!”
Because during our busy days, when we can not be present with the people we love, these modes of communication are what link us to our families, our friends, our business dealings – let’s be honest – OUR LIVES! So it makes sense that something so important, so vital to our daily lives, would be something that we should guard, protect and keep safe.
But hackers, scammers, phishers, trollers and assorted other nefarious people know that when you are busy, harried, and stressed by the demands of life and the new demands of staying connected on all these social media options, they can slip right in and rob you of it all – with disasterous results that can have long term effects. We don’t want that for our insureds.
So here is an email we just received from one of our friends and we post it for you as a cautionary tale in hopes that you will never have to go through the same situation.
A person I follow on Facebook sent an email today:
I received a message from Facebook along with their logo, stating that my account would be suspended because I violated their policy and that I needed to verify my account or they would temporarily shut it down. I filled out the form – with my login information. Stupid—I know better than that! But it looked real and I didn’t take time to really think it through because I was in a hurry and just wanted to resolve the problem.
That night I could no longer access my administrator account. Then, when I went to my Facebook page, I found posts for all sorts of unrelated products THAT I DID NOT POST and posts from friends who also received some of those posts. So I set about getting rid of them all only to find my password was changed and I could not delete the posts.
The end of the story is still being worked out by our friend and we hope it is only their Facebook account that was hacked and that the info taken was not enough to open other accounts or give the hackers access to additional private information or their online accounts.
We advise you NEVER to respond to an email request for account information through a link within that email or call a number provided in that email. Instead, go directly to the public address or phone number and contact the inquirer directly on a secured line to see if they actually contacted you. We want you to be educated, be aware, be careful, and be safe.
For more ways to protect yourself, see the following article on phishing: www.wikihow.com/Prevent-Phishing
Fitts Insurance Agency, Inc.
2 Willow Street, Suite 102
Southborough, MA 01745